Delivery Policy

DELIVERY POLICY

Software Delivery Policy

Instant downloads

When you purchase software that is supplied as an instant download link the email containing the link will be sent out immediately. Please ensure that your email address is entered correctly when signing up to Appticon Pty Ltd, Software applications. Your email address is used for all email correspondence and profile logins.

We don’t provide download insurance, nor do we provide the software on CD. As a Cloud based application, the latest version is always made immediately available for ALL subscribers.

Please safeguard your login details and Password to allow continual access to your online profile. If you have misplaced your Password, to reset please visit: https://demo.zipmin.com/MeetingUser/ForgottenPassword

Response Time

Some SOFTWARE applications from Appticon Pty Ltd, will always be responded to as soon as possible. Sometimes this can be within a couple of minutes (even at weekends!). Please bear in mind that occasionally payment notification emails can get delayed, either within our eCommerce providers but also within our or your own email systems.

If time lapses beyond normal expectations, please send a follow up email to: support@appticon.com.au

Emails in general

Please ensure that emails from @appticon.com.au, @zipmin.com and @recurly.com are not blocked.